Customer complaints of banks, other financial institutions dropped 27.87% in half-year 2021 – BoG

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Customer complaints of banks, other financial institutions dropped 27.87% in half-year 2021 – BoG

The Bank of Ghana received a total of 321 complaints directly from customers of banks, Specialised Deposit-Taking Institutions, and non-deposit taking financial institutions in the first-half of 2021, compared with 445 complaints recorded for the same period in 2020, its 2021 Half-Year Complaints Management Report indicates…
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