BrandPost: Why security leaders need to prioritize an excellent customer experience

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BrandPost: Why security leaders need to prioritize an excellent customer experience

In this article, Chris Peake, VP of Information Security (CISO) at Smartsheet, shares why transparency around security practices is crucial to building and maintaining trust with customers who need enterprise-grade platforms to manage their work.After I graduated college in 1997, I started working as a medical mission coordinator at Operation Smile, the nonprofit organization that facilitates cleft-lip and cleft-palate surgeries all over the world. Since most nonprofits don’t have big budgets, my side job there was IT-focused. I built databases, maintained systems, and trained staff on how to use all of the above.To read this article in full, please click here
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